Terms & Privacy

Last updated: 09/05/2025

1. Introduction

This website is owned and operated by Laura Ellen. By using this site, you agree to the following Terms and Privacy Policy. If you do not agree, please discontinue use of the site and services.

This site offers professional support in sexuality, relationships, and self-connection, using somatic and evidence-based approaches. The information shared here is for educational and informational purposes only and does not replace medical, therapeutic, or psychological care.

2. Privacy Policy

What Information Is Collected

When you visit this site, join my mailing list, complete a contact form, or book a session, I may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Any information you voluntarily provide in intake forms or communications

  • IP address and basic analytics (via website cookies)

How Your Information Is Used

Your information is used solely to:

  • Communicate with you about sessions, events, or offerings

  • Send occasional updates or newsletters (if you opt in)

  • Improve user experience and website performance

Your information is never sold, traded, or shared with third parties without your explicit consent, unless required by law.

Your Rights

You have the right to:

  • Access your personal information

  • Correct or update your details

  • Request removal from mailing lists

  • Withdraw consent at any time

If you wish to update your information or unsubscribe from emails, you can do so via the link provided in any email or by contacting me directly.

3. Confidentiality

All sessions are confidential. Personal details and anything shared in a session—online or in-person—are treated with full discretion and care.

Confidentiality may only be broken if:

  • Required by law (e.g., risk of harm to self or others)

  • You provide written consent to share information with a third party

4. Online and In-Person Sessions

Sessions are available both online (via secure video platform) and in-person in Auckland, New Zealand. If you choose online support, please ensure you are in a private, quiet space and using a stable internet connection.

5. Payments, Cancellations, & Refunds

All sessions must be paid in full prior to your appointment unless otherwise arranged. Cancellations or reschedules require at least 24 hours’ notice. Late cancellations or no-shows may be charged the full session fee.

No refunds are available once a session or coaching package has commenced, unless there are exceptional circumstances.

6. Disclaimer

This work is not a substitute for medical, psychological, or psychiatric diagnosis or treatment. While I am professionally trained and use evidence-based practices, I do not offer crisis intervention or clinical mental health care.

If you are in crisis, please contact your local emergency services or a mental health provider.

7. Intellectual Property

All content on this website—including text, images, audio, and video—is the intellectual property of Laura Ellen unless otherwise credited. It may not be copied, reproduced, or distributed without permission.

8. Contact

If you have any questions about this Terms & Privacy Policy, or wish to access or delete your information, please get in touch at:

📧 hello@laura-ellen.com
📍 Based in Auckland, New Zealand
🌐 Sessions available online or in-person